Support of FAQs
Hunter Fan is the company that invented the ceiling fan, making it today the leading brand in the market; We have more than 130 years in the industry, which makes us an innovative company capable of adapting to consumer tastes generation after generation.
Online Chat and Email: atencion@hunterfan.com
Monday – Friday 8:00 AM – 5:30 PM
Please send an email to: ventas@hunterfan.com
Mexican pesos
• Add all the products you wish to purchase to the shopping cart.
• Click on the Shopping Cart
• A new window will open with the contents of your cart.
• At the bottom of said window, a text box will be displayed where you must enter your tax information:
-The business social reason
-RFC
-Fiscal address
-Email to which the invoice will be sent
• Your invoice will be sent the same month of the purchase to the email provided in the previous point.
• Click on the Shopping Cart
• A new window will open with the contents of your cart.
• At the bottom of said window, a text box will be displayed where you must enter your tax information:
-The business social reason
-RFC
-Fiscal address
-Email to which the invoice will be sent
• Your invoice will be sent the same month of the purchase to the email provided in the previous point.
We have delivery throughout the Mexican Republic
To make the guarantee effective, we require that you present the product, accompanied by the corresponding guarantee policy, duly stamped by the establishment that sold it, or the invoice, or receipt or voucher, in which the specific data of the product that was purchased is stated.
Download your warranty sheet here
The Hunter fan has two guarantees:
1. Motor Warranty: Lifetime warranty. If any part of the ceiling fan motor fails due to a defect in materials or workmanship (as determined by Hunter); Hunter will proceed to repair the engine or, failing that, replace it with a new one.
2. Parts Warranty: One-year limited warranty. If any part of the ceiling fan, including remote controls, within one year of purchase proves to be defective in material or workmanship (as determined by Hunter), Hunter will provide the replacement part free of charge.
Download your warranty sheet here
The Hunter fan has two guarantees:
1. Motor Warranty: Lifetime warranty. If any part of the ceiling fan motor fails due to a defect in materials or workmanship (as determined by Hunter); Hunter will proceed to repair the engine or, failing that, replace it with a new one.
2. Parts Warranty: One-year limited warranty. If any part of the ceiling fan, including remote controls, within one year of purchase proves to be defective in material or workmanship (as determined by Hunter), Hunter will provide the replacement part free of charge.
Yes, Outdoor ceiling fans are made with materials that allow them to be outdoors, without a doubt they can be placed indoors; however, a fan designed for indoors should not be placed outdoors.
